Last updated: 1 October 2026
You can delete your Caloora account and all related data at any time, without giving a reason.
1. Delete your account in the app (fastest)
- Open the Caloora app.
- Tap your avatar at the top right and choose Settings.
- Scroll down and choose Delete account.
- Confirm the deletion.
2. Delete on request by email
If you no longer have the app installed or cannot sign in, write to support@caloora.app from the email address you registered with (or give the user ID from your device if you used the app without an account). We handle requests within 30 days.
3. What is deleted
- your profile, goals and health data (age, height, weight, weight history),
- logged meals, water, workouts and their history,
- meal photos you saved in the app,
- your conversation with Caloora Coach, the photos from the conversation and the coach memory.
We erase or anonymise the data within 30 days of deleting the account.
4. What we may keep
Only what the law requires or what serves as proof that we handled your request: accounting records and a record of the deletion itself (email, name, internal account identifier, date of deletion). It does not include your meals, photos or health data. Details are in the Privacy policy.
5. Delete only part of your data
- Coach conversation and its photos: open Caloora Coach in the app, tap the menu (…) and choose Delete conversation.
- Coach memory (VIP): in the coach menu choose What my coach remembers, then Forget everything.
- A single meal with its photo: open the meal and delete it.
6. Subscription
Deleting your account does not automatically cancel an active subscription. Cancel it separately in Google Play or the App Store (Subscriptions → Caloora → Cancel).