Last updated: 14 September 2026
These terms govern the use of the Caloora mobile app and website (“Caloora”, “we”), operated by:
MKV Group s.r.o.
Abrahám 271, 925 45 Abrahám, Slovak Republic
Company ID (IČO): 52358046
Tax ID (DIČ): 2121011530
VAT ID: SK2121011530 (VAT payer under §4 since 1 September 2020)
Contact: support@caloora.app
By using Caloora you agree to these terms. If you do not agree, please do not use the app.
1. What Caloora is (and is not)
Caloora is a food and calorie tracking tool that uses artificial intelligence to estimate calories and macros from a photo or text description of a meal.
Caloora is not a medical device or a source of medical advice. Calorie and macro estimates generated by artificial intelligence are indicative only and may contain inaccuracies. The recommended daily targets (calories, macros) calculated by the app are informational. Before changing your diet, especially if you have a medical condition or an eating disorder, are pregnant or take medication, consult a doctor or nutrition specialist.
2. Age and eligibility
Caloora is intended for users over 16 years of age. By creating an account you confirm that you meet this requirement.
3. Account
You are responsible for the security of your sign-in details. You must provide truthful information when registering. We reserve the right to suspend or close an account that breaches these terms.
4. Caloora Pro subscription
- The subscription (weekly/monthly/yearly) is paid for and managed exclusively through Google Play (Android) or the App Store (iOS).
- The subscription renews automatically unless you cancel it at least 24 hours before the end of the current billing period, directly in your Google Play / App Store settings.
- Prices are shown in the app and in the store (Google Play / App Store), including VAT where relevant for your country.
- Refunds are governed by the rules of Google Play / the Apple App Store — we do not process or refund payments directly.
- We will notify you of any subscription price change in advance, in line with the rules of the relevant store.
5. Acceptable use
You agree not to:
- use Caloora for unlawful purposes,
- attempt to reverse engineer, hack or compromise the security of the app or servers,
- abuse the AI features (e.g. uploading content unrelated to food in order to overload the system).
6. Intellectual property
The app, its design, logo and content are protected by copyright and belong to the operator of Caloora or its licensors. You may not copy or use them without permission.
7. Limitation of liability
Caloora is provided “as is”. To the extent permitted by law, we are not liable for inaccuracies in AI calorie/macro estimates, service outages, or any health decisions you make based on data from the app.
8. Closing your account
You can delete your account at any time directly in the app (Settings → Delete account). Deleting your account does not automatically cancel an active subscription — you must cancel that separately through Google Play / the App Store.
9. Changes to the terms
We may update these terms from time to time. We will inform you of material changes in the app.
10. Governing law
These terms are governed by the law of the Slovak Republic.